Privacy Policy

This Privacy Policy explains how Strive Labs LTD collects, uses, and protects your personal data. We've structured this policy in a layered format to make it easy for you to find the specific information you're looking for.

  1. INTRODUCTION

  2. INFORMATION WE COLLECT

  3. HOW WE COLLECT INFORMATION

  4. HOW WE USE YOUR INFORMATION

  5. THIRD-PARTY SERVICES

  6. DATA SECURITY

  7. DATA RETENTION

  8. YOUR RIGHTS

  9. CONTACT US

  10. COMPLAINTS

  11. CHANGES

  12. THIRD-PARTY LINKS

  1. Introduction

Strive Labs LTD ("Strive Grow", "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information when you interact with our services, including through our websites, applications, and third-party integrations.

Our website is not intended for children, and we do not knowingly collect personal data from minors.

By using our services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect.

    We may collect and process the following types of personal information:

    Personal Identification Information: Name, email address, phone number, and other contact details.

    Usage Data: Information on how you access and use our services, including IP address, browser type, and device information.

    Financial Information: Payment details when you make transactions via our services.

    Communications: Records of correspondence with our team.

    We may collect, use, and share aggregated data, such as statistical or demographic information, which does not qualify as personal data since it does not directly or indirectly reveal your identity. For instance, we might combine individual Usage Data to determine the percentage of users accessing a particular website feature. This helps us analyze general trends in user interactions, allowing us to enhance our website and improve our services.

  1. How We Collect Information

    We collect information through:

    Direct interactions: When you willingly provide information by filling out forms, contacting us, or sharing details during phone calls or in-person interactions.


Automated technologies: As you use our website, we automatically collect data through cookies and similar tracking technologies.


Third-party services: We may receive information from external providers, including Stripe for payment processing, Zapier for data automation, Slack for communication, Docusign for document management, and Google services for analytics and cloud storage.

Automated technologies and interactions: When you use our website, we automatically collect technical data related to your device, browsing behavior, and usage patterns. This personal data is gathered through cookies, server logs, and similar technologies. Additionally, we may obtain technical data about you from other websites that use our cookies. For more information, please refer to our cookie policy here.

  1. How We Use Your Information

    We use your information to:

    Provide and maintain our services: We use your information to deliver and support our website development and digital marketing services. This includes creating and maintaining websites, integrating third-party tools, providing customer support, and troubleshooting issues.

    Process payments and transactions: We collect and process payment information through secure third-party payment processors (e.g., Stripe) to manage subscription fees, service charges, and other transactions. Your payment data is handled with industry-standard encryption and is not stored directly on our servers.

    Improve user experience and functionality: We analyze usage data and feedback to enhance our platform’s features, usability, and performance. This includes monitoring site performance, collecting insights on how our clients use our services, and implementing improvements to our website templates and integrations.

    Communicate updates, offers, and relevant information: We may contact you via email or other communication channels to inform you about important updates to our services, new features, promotional offers, or changes to our policies. You may opt out of receiving non-essential communications at any time.

    Conduct marketing and advertising activities: We may use your information to send you promotional messages, special offers, and newsletters related to our website development and digital marketing services. This may include personalized content and advertisements based on your preferences and interactions with our services.

    Ensure security and compliance with legal obligations: We process your information to detect, prevent, and respond to security incidents, fraud, and other unlawful activities. We also use data as necessary to comply with applicable laws and regulations, respond to legal requests, and enforce our terms and agreements.

Direct Marketing

You will receive marketing communications from us if you have requested information or purchased services from us, and you have not opted out of receiving marketing messages.

We may also analyze your Identity, Contact, Technical, Usage, and Profile Data to assess which services or offers may be relevant to you. This allows us to send you tailored marketing communications that align with your interests.


Third-Party Marketing

We will seek your explicit consent before sharing your personal data with any third parties for their direct marketing purposes.


Opting Out of Marketing

You can opt out of receiving marketing communications at any time by following the opt-out links in any marketing message you receive or by contacting us directly.

If you choose to opt out of marketing communications, you will still receive essential service-related communications, such as administrative updates, information about the services we provide to you, or notices regarding changes to our Terms and Conditions.

  1. Third-Party Services

    We may share your personal data where necessary with the parties set out below for the purposes set out in the table to enchance our operations.

    External Third Parties such as

    Google: used for cloud storage, analytics, and data processing;

    Zapier: used for automations to connect different software;

    Stripe: used for storing payment details;

    Slack: used for internal communication with team members;

    Docusign: used for clients to sign our Terms and Conditions and other relevant documents.

These third parties have their own privacy policies governing how they handle your information. We encourage you to review these policies to understand how they manage your data.

  1. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

To determine how long we retain personal data, we take into account factors such as the nature, quantity, and sensitivity of the data, the potential risks of unauthorized use or disclosure, the purposes for which the data is processed, and whether these purposes can be achieved through other means. We also consider any relevant legal, regulatory, tax, accounting, or other requirements.

By law, we are required to retain basic client information (including Contact, Identity, Financial, and Transaction Data) for six years after you cease being a client, for tax purposes.

  1. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information;

Restrict or object to the processing of your data;

Withdraw consent at any time;

Lodge a complaint with a data protection authority.

No Fee Generally Required

You will not typically be charged a fee to access your personal data or exercise any other rights. However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee. Alternatively, we may refuse to fulfill your request in these cases.


What We May Need From You

To confirm your identity and ensure you have the right to access your personal data (or exercise any of your other rights), we may ask for specific information. This is a security measure to prevent unauthorized disclosure of personal data. We may also contact you for additional details to help expedite our response.


Time Limit to Respond

We aim to respond to all valid requests within one month. However, if your request is complex or if you have made multiple requests, it may take longer. In such cases, we will notify you and keep you updated on the status of your request.

  1. Contact Us

If you have any questions regarding this privacy policy, the use of your personal data, or if you wish to exercise your privacy rights, please contact us at:

Email: [email protected]

  1. Complaints

You have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.

  1. Changes

We regularly review our privacy policy to ensure it remains up to date. It’s important that the personal data we hold about you is accurate and current. Please notify us if any of your personal information changes, such as your address or email address, during your time with us.

  1. Third-Party Links

This website may contain links to third-party websites, plug-ins, and applications. By clicking on these links or enabling these connections, you may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any website you visit once you leave our site.

Email: [email protected]

Office Hours (US): 8 AM- 6PM ET

Office Hours (UK/EU): 8 AM- 8PM GMT

For each client we have, we donate 50 meals to Feeding America every month

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